Green Mountain Energy and Champion Energy received the only 5 circle ratings (out of 5) from JD Power in their 2014 Retail Electric Provider Residential Customer Satisfaction Study.
Overall customer satisfaction in Texas increased 24 points on a 1,000-point scale to 706, and Texas residential retail power customer satisfaction is the highest in the country.
Additionally, 21% of survey respondents say they plan to switch providers in the next 3 months. If you are one of those 1 in 5 households, make sure you get the best plan and save the most money for your family by joining Energy Simply or using our Texas Energy Matrix to select a plan.
For more details, check out the JD Power press release.