Powers out…what now?

Who you gonna call?

ghostbustersWhen I was a kid one of my absolute favorite movies was Ghostbusters and the theme song was the absolute best! But even that great song is not going to cheer you up when your power goes out and you’re wondering…”who you gonna call?” And…you may be wondering who the heck to call since there are now so many electricity companies out there. 

When your power goes out, it is important to report it to the utility company that produces and delivers your electricity…not the retail electricity supplier (who you buy your electricity from). It is important because the more information the utility has about where power is out – the better they can respond with repairs to restore the electricity. Also, many utility companies offer some excellent communications services like text message alerts and time estimates for how long until your power is restored. So, here is a little reference guide for who to call when your power goes out… 


Illinois Customers 


Greater Chicagoland Area: Comed 


Western, Central and Southern Illinois: Ameren 


Texas Customers 


Austin: Austin Energy 


Dallas/Ft. Worth and Surrounding Areas: Oncor Electric Delivery 


Lewisville and North Texas: Texas-New Mexico Power Company 


Houston and Surrounding Areas: CenterPoint Energy or Texas-New Mexico Power Company 


South Texas: AEP Texas Central Company 



SharylandSharyland Utilities

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