Who you call?
When I was a kid one of my absolute favorite movies was Ghostbusters and the theme song was the absolute best! But even that great song is not going to cheer you up when your power goes out and you’re wondering…”who you call?” And…you may be wondering who the heck to call since there are now so many electricity companies out there.
When your power goes out, it is important to report it to the utility company that produces and delivers your electricity…not the retail electricity supplier (who you buy your electricity from). It is important because the more information the utility has about where power is out – the better they can respond with repairs to restore the electricity. Also, many utility companies offer some excellent communications services like text message alerts and time estimates for how long until your power is restored. So, here is a little reference guide for who to call when your power goes out…
Greater Chicagoland Area: Comed
Western, Central and Southern Illinois: Ameren
Austin: Austin Energy
Dallas/Ft. Worth and Surrounding Areas: Oncor Electric Delivery
Lewisville and North Texas: Texas-New Mexico Power Company
South Texas: AEP Texas Central Company