Who you gonna call?

When I was a kid one of my absolute favorite movies was Ghostbusters and the theme song was the absolute best! But even that great song is not going to cheer you up when your power goes out and you’re wondering…”who you gonna call?” And…you may be wondering who the heck to call since there are now so many electricity companies out there. 

When your power goes out, it is important to report it to the utility company that produces and delivers your electricity…not the retail electricity supplier (who you buy your electricity from). It is important because the more information the utility has about where power is out – the better they can respond with repairs to restore the electricity. Also, many utility companies offer some excellent communications services like text message alerts and time estimates for how long until your power is restored. So, here is a little reference guide for who to call when your power goes out… 

Illinois Customers 

Greater Chicagoland Area: Comed 

Western, Central and Southern Illinois: Ameren 

Texas Customers 

Austin: Austin Energy 

Dallas/Ft. Worth and Surrounding Areas: Oncor Electric Delivery 

Lewisville and North Texas: Texas-New Mexico Power Company 

Houston and Surrounding Areas: CenterPoint Energy or Texas-New Mexico Power Company 

South Texas: AEP Texas Central Company 

West Texas: AEP Texas North Company or Oncor Electric Delivery or Texas-New Mexico Power Company 

Sharyland: Sharyland Utilities